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FAQ
Common Questions
Is it free to post a gift request?
Yes — 100% free. You only pay when you accept a vendor's offer.
How long until my first bid?
Most requests get a first offer within 2–3 hours. Within 24 hours you typically have 5–10 competitive bids.
Are vendors actually verified?
Every vendor is manually reviewed by our team before they can accept orders on the platform.
What if I'm unhappy with my gift?
Payment is held in escrow and only released after you confirm satisfactory delivery. We mediate any disputes.